Tenancy & User Management
Tenants operate their own separate set of learning resources starting with programs You can create, update and remove tenants. You can also create, update and remove User accounts.
Program Management
Programs contain Courses. Courses contain lessons. You can create, update and remove programs, courses and lessons and manage the relationship between them.
Learner Support
Interfaces for Service Level Agents (SLAs) and General (Omni-Channel) Support. SLAs engage Learners to ensure target metrics. General Support focuses on general customer queries and experience
Automation Ecosystem
Manage other inter-connected suite of applications that enable learning including the Data Gifting Self-Service Portal and the Telegram Bot System.